What every car owner NEEDS TO KNOW ABOUT WARRANTIES & AUTO REPAIR….
The Magnuson-Moss Warranty Act is the federal law that governs consumer product warranties. Passed by Congress in 1975, the Act requires manufacturers and sellers of consumer products to provide consumers with detailed information about warranty coverage. In addition, it affects both the rights of consumers and the obligations of warrantors under written warranties.
Knowledge is Power
To understand the Act, it is useful to be aware of Congress’ intentions in passing it. First, Congress wanted to ensure that consumers could get complete information about warranty terms and conditions. By providing consumers with a way of learning what warranty coverage is offered on a product before they buy, the Act gives consumers a way to know what to expect if something goes wrong, and thus helps to increase customer satisfaction.
The Power to Choose whom you choose
Second, Congress wanted to ensure that consumers could compare warranty coverage before buying. By comparing, consumers can choose a product with the best combination of price, features, and warranty coverage to meet their individual needs.
Auto Repair Facilities Provide Warranties too!
Third, Congress intended to promote competition on the basis of warranty coverage. By assuring that consumers can get warranty information, the Act encourages sales promotion on the basis of warranty coverage and competition among companies to meet consumer preferences through various levels of warranty coverage.
Finally, Congress wanted to strengthen existing incentives for companies to perform their warranty obligations in a timely and thorough manner and to resolve any disputes with a minimum of delay and expense to consumers.
What the Magnuson-Moss Act Does Not Require
First, the Act does not require any business to provide a written warranty. The Act allows businesses to determine whether to warrant their products in writing. However, once a business decides to offer a written warranty on a consumer product, it must comply with the Act.
Second, the Act does not apply to oral warranties. Only written warranties are covered.
Third, the Act does not apply to warranties on services. Only warranties on goods are covered.
What does this mean to Me?
- You are not required to take you car back to a dealer for any maintenance
- In short The only services you are required to return to the NEW CAR DEALER are those services that the new car dealer will provide at no charge.
(Example would be any Recall notice you receive in the mail. A computer software upgrade that will be completed at no charge. )
ITEMS SUCH AS Oil Change Fluid Changes Timing Belts brake services can be completed by your own auto repair shop.
Well, quite simply, you have the freedom to choose!
What do I do now?